Our Response to COVID-19

Shop from home with us via our website, phone, text, and email

First and foremost, we want you to know that we value the health and safety of our customers and staff. As a business, Long Subaru is taking the extra steps (details below) necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.

Our Sales Showroom Is OPEN Online & In-Store
Explore purchasing a vehicle from home in three easy steps. Our Drive-Thru purchasing tool can calculate payments, appraise your trade in and get credit pre-approval. Schedule a test drive and we will have it ready and waiting for you. Paperwork is completed in our sanitized, dedicated delivery office.
Need more assistance online? Connect with one of our sales consultants and we can provide video walk-arounds as well as digital brochures and pricing information via phone, text or email. 

We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.

Our steps include:

  • Per Massachusetts State Guidelines* We request all individuals entering the premises wear appropriate face masks (mouth and nose coverings). Thank you.
  • Social Distancing markers have been put in place
  • Safety partition have been install at sales desks and service stations.
  • Thorough cleanings of all dealership facilities daily
  • Sanitizing gel and foam stations available on-site
  • Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
  • Adhering to the recommended six feet of social distance from other staff and customers
  • Vehicle touch-points and keys are disinfected before and after test drives

Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services.

No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.

Together, we can maintain a healthy environment and combat the spread of COVID-19.

On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.

 Long Subaru Service station desks with safe shield Long Subaru test drive sanitation process Long Subaru Sale desks with safe shield and sanitizer 

*If you have a medical condition that prevents you from wearing a mask, you do not need to wear one. Due to HIPAA regulations and the fourth amendment, we will not ask you about your condition.


  • Monday8:30AM-7:00PM
  • Tuesday8:30AM-7:00PM
  • Wednesday8:30AM-7:00PM
  • Thursday8:30AM-7:00PM
  • Friday8:30AM-6:00PM
  • Saturday9:00AM-5:00PM
  • SundayClosed

How Can We Help?

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Service Department

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Parts Department

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  1. Long Subaru

    7 Sutton Rd
    Webster, MA 01570

    • Sales: (855) 471-6683
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Get in Touch

  • Contact our Sales Department at: (855) 471-6683
  • Monday8:30AM-7:00PM
  • Tuesday8:30AM-7:00PM
  • Wednesday8:30AM-7:00PM
  • Thursday8:30AM-7:00PM
  • Friday8:30AM-6:00PM
  • Saturday9:00AM-5:00PM
  • SundayClosed