Now Hiring - Service Advisor

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Now Hiring - Service Advisor


Serving as the primary point-of-contact for all automotive service and repair matters, our Service Advisors must listen and understand customer problems, arrange for appropriate repairs, and set expectations on the part of the customers and the technicians in terms of delivery.

Applicants must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.


 

RESPONSIBILITIES

  • Schedules service for customers in person or via phone/email to ensure a prompt & accurate diagnosis of any problems
  • Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
  • Ensures that required documentation is complete and is in compliance with regulations and standards
  • Complies with and enforces all safety policies and procedures
  • Attends all staff meetings, trainings, and educational classes as required
  • Performs other duties as assigned
 
Subaru Training Available! 
email resume to Bill Barrows: wbarrows@longauto.com
Categories: Service

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