"I wish to take this opportunity to sincerely thank Long Subaru, their staff, and the body shop for superb job they did in repairing our vehicle in a timely manner due to a recent auto accident.

The door to door service contract says it all. Working in the claims insurance industry myself, I learned firsthand what customer/clients and future customer's experience when dealing with these unfortunate incidences. It was comforting to know that all those involved, from the tow company, shop, agent and insurance carrier, everyone stepped up to the plate to make this a smooth transition."

JoAnn B.

"Just a note to say I am very pleased with my experience with your company. I was really surprised to see how highly polished the car was on the inside and outside. I certainly cannot tell where the car was damaged. Thank you for your professional care of my car."

Kay R.

"Just a note to tell you how pleased I am with the repairs recently done on my 07 Forester.

The undercarriage of the car was compromised pretty extensively and there was some cosmetic damage as well. Dave Eastty and Dario were quite accommodating in getting the car into Jessie for a quick evaluation. Dario informed me of the progress and Dave and I discussed the final bill before I picked the car up so there would be no surprises. Jessie is to be credited with doing a very fine job because the car 'feels' good. Jim Melbourne at the collision center did a magnificent job on the outside of the vehicle. It really does look like new.

This is my 6^th straight Subaru, 5 of which were purchased at your location and I always use Dave's service department for repair. I believe he is a very honest person and his people do the job right the first time.

Scott, I also want to thank you for your observation. As I drove away after picking up the car you noticed one of my tires was low and had someone contact me at the collision center where I stopped to thank Jim. The message was to return to the service center to have the tire checked out. Jessie did, found a nail in it, repaired it and brought it out to me to drive home. I did without any problems.

If any of your customers want to know about Subaru's or your service or collision department, please use me as a reference."

Bob C.